

Raqaba provides its services in accordance with the collective decisions of Islamic jurisprudence, Islamic financial standards of AAOIFI and IFSB, International standards of IFRS and ISA, and local regulatory frameworks.


Upon receiving your inquiry/complaint during business hours/days, a confirmation will be sent to your registered email or phone number in our records. The relevant department may contact you for additional information.
A closure confirmation of your inquiry/complaint will be sent within 20 business days using the same communication method.